CUSTOMER CARE
HERE WHEN YOU NEED US
Whether you’re choosing your first Redchilli, looking after an existing bike or simply need some advice, you’ll find the information and support you need below.

Warranty policy

Peace of mind from the day you collect your bike.

Bike Fitting

A better position. A better connection with your bike.

RegistER YOUR REDCHILLI

Register your bike and validate your warranty.

FREQUENTLY ASKED QUESTIONS

Answers to the questions we’re asked most often.

Cycle 2 work

Make your Redchilli even more accessible through Cycle to Work.

Bike Servicing

Keep your bike running smoothly, safely and reliably.

Saddle Fitting

Find the support and comfort that’s right for you.

COLLECTION & DELIVERY

Collect your bike from Axminster or have it delivered to you.

CAN’T FIND WHAT YOU’RE LOOKING FOR?
JUST ASK.

We’re a small, independent business, so if you can’t find the information you need, simply get in touch. Whether you have a question about a bike build, fitting, servicing, delivery or something else, we’ll point you in the right direction.